OnWorks Linux and Windows Online WorkStations

Logo

Free Hosting Online for WorkStations

< Previous | Contents | Next >

A.9. Chapter 9. Review Exercise‌

Question: Name the major sources of help and support for Ubuntu.


Answer: The major sources of help and support for Ubuntu are system and online documentation, commercial support, community support, Launchpad and the Fridge.


Question: What types of documentation is available on the documentation site of Ubuntu?


Answer: Four types of documentations are available on the Ubuntu documentation site. These are the Ubuntu official documentation, community documentation, common questions and Ubuntu screencasts.


Question: What are the options for obtaining commercial support for Ubuntu?


Answer: The options for obtaining commercial support are either by getting the support directly from Canon- ical through their Global Support Services team or through the network of companies and partners that are listed in the Canonical Marketplace.


Question: What are the different platforms through which the Ubuntu community extends its help and sup- port?


Answer: The different platforms through which the Ubuntu community extends its help and support are:


• Mailing lists


• Web forums


• IRC channels


• LoCo teams


• The Ubuntu wiki


Question: What are IRC channels?


Answer: IRC channels are a form of real-time Internet chat that allows users to talk directly to one another.


Question: What help and support do the LoCo teams provide to Ubuntu users?


Answer: The LoCo teams are primarily involved in providing free local support, such as one-on-one trou- bleshooting, group sessions and presentations about Ubuntu. Simultaneously, these teams are actively engaged in providing non-English support to the Ubuntu users.


Question: What is Launchpad?


Answer: Launchpad is a Web-based suite that helps people develop free and open source software. It is a collaborative system developed by Canonical and is primarily used to track many aspects of open source development.


Question: What is the name of the bug-tracking tool available with Launchpad?


Answer: Malone is the bug-tracking tool available with Launchpad.


Top OS Cloud Computing at OnWorks: