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If you still have problems, please submit an installation report. We also encourage installation reports to be sent even if the installation is successful, so that we can get as much information as possible on the largest number of hardware configurations.
If you have a working Ubuntu system, the easiest way to send an installation report is to install the installation-report and reportbug packages (apt install installation-report reportbug), configure reportbug as explained in Section 8.5.2, and run the command reportbug installation- reports.
Alternatively you can use this template when filling out installation reports, and send the report to
<ubuntu-users@lists.ubuntu.com>.
Package: installation-reports
Boot method: <How did you boot the installer? CD? floppy? network?> Image version: <Full URL to image you downloaded is best>
Date: <Date and time of the install>
Machine: <Description of machine (eg, IBM Thinkpad W520)> Processor:
Memory:
Partitions: <df -Tl will do; the raw partition table is preferred> Output of lspci -knn (or lspci -nn):
Base System Installation Checklist:
[O] = OK, [E] = Error (please elaborate below), [ ] = didn’t try it
Initial boot: [ ] Detect network card: [ ] Configure network: [ ]
Detect CD: [ ]
Load installer modules: [ ] Detect hard drives: [ ] Partition hard drives: [ ] Install base system: [ ] Clock/timezone setup: [ ] User/password setup: [ ] Install tasks: [ ] Install boot loader: [ ] Overall install: [ ]
Comments/Problems:
<Description of the install, in prose, and any thoughts, comments and ideas you had during the initial install.>
In the bug report, describe what the problem is, including the last visible kernel messages in the event of a kernel hang. Describe the steps that you did which brought the system into the problem state.