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If you need information about a particular program, you should first try man program, or info
program.
There is lots of useful documentation in /usr/share/doc as well. In particular,
/usr/share/doc/HOWTO and /usr/share/doc/FAQ contain lots of interesting information. To submit bugs, look at /usr/share/doc/debian/bug*. To read about Debian/Ubuntu-specific issues for particular programs, look at /usr/share/doc/(package name)/README.Debian.
Help on Ubuntu can be found on the Ubuntu web site (http://www.ubuntu.com/). In particular, see the Ubuntu documentation (http://help.ubuntu.com/) pages for information on a wide variety of topics. The Ubuntu mailing lists (http://lists.ubuntu.com/) and the Ubuntu Forums (http://www.ubuntuforums.org/) can be invaluable sources of help from the Ubuntu community.
A general source of information on GNU/Linux is the Linux Documentation Project (http://www.tldp.org/). There you will find the HOWTOs and pointers to other very valuable information on parts of a GNU/Linux system.