This is the Linux app named iTop - IT Service Management CMDB whose latest release can be downloaded as iTop-3.1.0-2-11973.zip. It can be run online in the free hosting provider OnWorks for workstations.
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SCREENSHOTS
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iTop - IT Service Management CMDB
DESCRIPTION
iTop stands for IT Operations Portal.
It is a complete open source and web based IT service management platform including a fully customizable CMDB, a helpdesk system and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of adds-on and web services to integrate with your IT.
iTop also offers mass import tools to help you being even more efficient.
Project source code has moved to https://github.com/Combodo/iTop
Features
- Fully configurable CMDB
- HelpDesk and Incident Management
- Service and Contract Management
- Change Management
- Configuration Management
- Automatic SLA management
- Automatic impact analysis
- CSV import tool for all data
- Consistency audit to check data quality
- Data synchronization (data federation)
- Reporting tools
Audience
Information Technology, Advanced End Users, System Administrators, Developers
User interface
Web-based
Programming Language
PHP
Database Environment
Project is a relational object mapper, MySQL
Partners
Combodo is a french IT service company created by the founders of the iTop project. Combodo helps enterprises in deploying and integrating iTop into their own IT environment.
* Find a partnerTo achieve your project with ITSM choose a Combodo certified partner: those consulting and integration firms have invested and developed specific skills to support projects using Combodo products.
* Become a PartnerAs a consulting and integration company, you offer quality services in the field of IT management. In particular, you have experience of ITIL best practices and are able to implement it step by step, at your customers pace: Win more ITSM and CMDB projects with iTop, become a Combodo Certified Partner.
Categories
This is an application that can also be fetched from https://sourceforge.net/projects/itop/. It has been hosted in OnWorks in order to be run online in an easiest way from one of our free Operative Systems.
