This is the Linux app named Support Incident Tracker whose latest release can be downloaded as sit_3.67p2.tar.gz. It can be run online in the free hosting provider OnWorks for workstations.
Download and run online this app named Support Incident Tracker with OnWorks for free.
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- 1. Downloaded this application in your PC.
- 2. Enter in our file manager https://www.onworks.net/myfiles.php?username=XXXXX with the username that you want.
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- 4. Start the OnWorks Linux online or Windows online emulator or MACOS online emulator from this website.
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- 6. Download the application, install it and run it.
SCREENSHOTS:
Support Incident Tracker
DESCRIPTION:
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
Features
- Web based: easy to install and use
- Configurable service levels (SLA's)
- Tracks all inbound and outbound emails
- LDAP Integration (Support for Active Directory, eDirectory, openLDAP)
- Support for over 19 languages (and counting) + much more...
Audience
Information Technology
User interface
Web-based
Programming Language
PHP
Database Environment
MySQL
Categories
This is an application that can also be fetched from https://sourceforge.net/projects/sitracker/. It has been hosted in OnWorks in order to be run online in an easiest way from one of our free Operative Systems.