AI in Sales: What is AI-Guided Selling? But with the right training, your team will soon see that AI isn’t the complex beast it’s often made out to be. Drift is an AI-powered conversational platform that accelerates conversations, pipeline, and sales rep onboarding with features like suggested replies artificial intelligence for sales and language translations. […]

Customer Experience Automation CXA Therefore, there is an urgent need for further research on this topic to better understand how automation can influence consumer engagement and satisfaction, and to develop effective strategies for its implementation. A smaller business is less likely to have an army of customer support representatives. When smartly implemented, automated customer service […]

Customer io Platform: Automation, Data, Content Creation RPA as a technology automates existing tasks by training software to perform the iterative tasks involved (Karn et al. 2019). RPA is based on software solutions that have a high benefit such as improved productivity, service quality, and reduced employee cost (Lee 2021). Companies have to cope with […]

Sales AI: Artificial Intelligence in Sales is the Future By leveraging AI, businesses can make accurate sales predictions, perform real-time data analysis, and identify trends and patterns that can shape their sales strategies and drive growth. While AI can’t replace the human touch that is essential in sales, it can help salespeople with many aspects […]